We read and acknowledge your enquiry
Your message lands with our team in Windhoek. We confirm we have it, and tell you who is handling it, so you are never waiting on silence.
Windhoek, Namibia
Website, cyber security assessment, custom software, IT support or network project. Tell us what you need and our Windhoek team comes back with scope, timeline and cost in writing.
Windhoek, Khomas Region, Namibia
Message us on WhatsApp for a fast reply during working hours.
Monday to Friday, 09:00 to 17:00 (CAT). Emergency IT support is arranged on request.
On site across Windhoek and remotely nationwide, including Swakopmund, Walvis Bay, Oshakati, Ongwediva and Rundu.
Tell us what you need built, fixed or secured. We reply with scope, timeline and cost in writing, and we will tell you honestly if it is not something we should be doing.
We are based in Windhoek in the Khomas Region. Client work happens on site across the capital and remotely for organisations anywhere in Namibia. Site visits are arranged by appointment, so call or message before coming through.
No call centre, no ticket that disappears. Every enquiry that reaches our Windhoek office is read by the person who would actually do the work, and you get a written answer you can compare against other quotes.
Your message lands with our team in Windhoek. We confirm we have it, and tell you who is handling it, so you are never waiting on silence.
We ask what the business actually needs to achieve, what you already run, and what your budget range looks like. For IT support and network work in Windhoek we come to you and look at the equipment.
You receive a proposal in writing that names the deliverables, the timeline and the cost in Namibian dollars. Nothing is billed that is not on that document.
Work starts on an agreed date with progress you can see. After handover you keep the same direct contacts, not a generic support address.
We reply to every enquiry within one business day, Monday to Friday, 09:00 to 17:00 Central Africa Time. If your systems are down and it cannot wait, call +264 81 806 8136 or send a WhatsApp message and mark it urgent.
Tech49Originals is a full service IT company in Windhoek. If you are not sure which of these fits your problem, describe the problem instead and we will tell you.
Business websites, e-commerce stores and booking systems built to load fast on Namibian mobile networks and to be found on Google.
Web development in NamibiaVulnerability assessments, penetration testing, email security, SOC and SIEM monitoring, and staff awareness training for Namibian organisations.
Cyber security in NamibiaBespoke business systems, mobile apps, integrations and automation, including NamRA and payment gateway integration.
Software development in NamibiaHelpdesk and on-site support, Microsoft 365 and Google Workspace, backups, endpoint management, server administration and IT procurement.
IT support in WindhoekStructured cabling, fibre, business Wi-Fi, firewalls, multi-site connectivity, internet failover, VoIP telephony and CCTV networks.
Network solutions in NamibiaPlenty of enquiries begin with "our systems are slow" or "we think we were hacked". Describe it in your own words and we will scope it properly before quoting.
Request a quotationThe questions we are asked most often before a project starts, answered plainly.
We reply to every enquiry within one business day, Monday to Friday between 09:00 and 17:00 Central Africa Time. Messages sent over a weekend or a Namibian public holiday are answered on the next working day. If a system is down and the matter is urgent, call or WhatsApp +264 81 806 8136 rather than using the form, because the phone reaches us faster than email.
Tech49Originals IT Solutions is based in Windhoek in the Khomas Region of Namibia. We work on site across Windhoek and its suburbs, and we support clients remotely anywhere in the country, including Swakopmund, Walvis Bay, Oshakati, Ongwediva, Rundu and Katima Mulilo. For projects outside Windhoek that need an engineer physically present, travel is agreed and quoted upfront before any work begins.
No. The first consultation and the written quotation are free, whether it is a website, a cyber security assessment, custom software, IT support or a network installation. We would rather spend an hour understanding the problem properly than send you a number that turns out to be wrong. You only pay once you have accepted a written scope.
Tell us what your organisation does, what you are trying to achieve, and any deadline you are working towards. If it is a website, a link to anything you have now and two or three sites you like is enough. If it is IT support or a network, roughly how many staff and devices you have. If it is security, whether this is a routine assessment or a response to an incident. Do not send passwords, banking details or ID numbers through the form.
Yes, and it is a common request. We start with an audit of what exists, document what we find, and give you an honest assessment of whether it is worth continuing with or worth rebuilding. Handovers involving domains, hosting, email and administrator accounts are handled carefully so nothing goes offline during the transfer.
Both. Our clients range from single owner Namibian businesses getting their first professional website to established organisations running multi-site networks and custom systems. The scope changes, the standard does not. If a smaller package genuinely serves you better than a large one, we will say so.
Standard support runs Monday to Friday, 09:00 to 17:00. After-hours and emergency cover is arranged as part of a managed IT support agreement, so response times and escalation are agreed in writing before you need them. If you are dealing with a live incident such as ransomware or a compromised mailbox, call immediately rather than waiting on email, and do not switch the affected machines off.
We work in English, which is Namibia's official business language, and all documentation, quotations and contracts are issued in English. Websites and software we build can be delivered in multiple languages where a project calls for it, including Afrikaans, Oshiwambo and other Namibian languages.
Use whichever suits you. WhatsApp on +264 81 806 8136 is best for quick questions and for anything urgent. The quote form on this page is better for a project brief, because it reaches the whole team with your requirements written down, which means the quotation you get back is more accurate.